This section contains amendments from September 28,
1998.
37.213 Information collection requirements.
(a) This paragraph (a) applies to demand-responsive operators under
Sec. 37.189 and fixed-route operators under Sec. 37.193(a)(1) that are
required to, and small mixed-service operators under Sec. 37.191 that
choose to, provide accessible OTRB service on 48 hours' advance notice.
(1) When the operator receives a
request for an accessible bus or equivalent service, the operator shall
complete lines 1-9 of the Service Request Form in Appendix A to this
subpart. The operator shall transmit a copy of the form to the
passenger no later than the end of the next business day following the
receipt of the request. The passenger shall be required to make only
one request, which covers all legs of the requested trip (e.g., in the
case of a round trip, both the outgoing and return legs of the trip; in
the case of a multi-leg trip, all connecting legs).
(2) On the scheduled date(s) of the trip(s), the operator providing the
trip shall complete lines 10 and 11 of the form. In any case in which
the requested accessible bus was not provided, the operator shall
transmit a copy of the form to the passenger no later than the end of
the next business day following failure to provide requested service.
(3) The operator shall retain its copy of the completed form for five
years. The operator shall make these forms available to Department of
Transportation or Department of Justice officials at their request.
(4) Beginning October 29, 2001, for large operators, and October 28,
2002, for small operators, and on the last Monday in October in each
year thereafter, each operator shall submit a summary of its forms to
the Department of Transportation. The summary shall state the number of
requests for accessible bus service and the number of times these
requests were met. It shall also include the name, address, telephone
number, and contact person name for the operator.
(b) This paragraph (b) applies to small fixed route operators who
choose to provide equivalent service to passengers with disabilities
under Sec. 37.183(b)(2).
(1) The operator shall complete the
Service Request Form in Appendix A to this subpart on every occasion on
which a passenger with a disability needs equivalent service in order
to be provided transportation.
(2) The operator shall transmit a copy of the form to the passenger no
later than the next business day following request for equivalent
service and whenever the requested equivalent service is not provided.
The operator shall retain its copy of the completed form for five
years. The operator shall make these forms available to
the Department of Transportation of Department of Justice officials at
their request.
(3) Beginning on October 28, 2002 and on the last Monday in October in
each year therafter, each operator shall submit a summary of its forms
to the Department of Transportation. The summary shall state the number
of situations in which equivalent service was needed and the number of
times such service was provided. It shall also include the name,
address, telephone number, and contact person name for the operator.
(c) This paragraph (c ) applies to fixed-route operators.
(1) On March 26, 2001, each
fixed-route large operator shall submit to the Department a report on
how many passengers with disabilities used the lift to board accessible
buses for the period of October 1999 to October 2000. For fixed-route
operators, the report shall reflect separately the data pertaining to
48-hour advance reservation service and other service.
(2) Beginning on October 29, 2001 and on the last Monday in October in
each year thereafter, each fixed-route operator shall submit to the
Department, a report on how many passengers with disabilities used the
lift to board accessible buses. For fixed-route operators, the report
shall reflect separately the data pertaining to 48-hour advance
reservation service and other service.
(d) This paragraph (d) applies to each over the road bus operator.
(1) On March 26, 2001, each operator
shall submit to the Department, a summary report listing the number of
new buses and used buses it has purchased or leased for the period of
October 1998 through October 2000, and how many buses in each category
are accessible. It shall also include the total number of buses in the
operator's fleet and the name, address, telephone number, and contact
person name for the operator.
(2) Beginning on October 29, 2001 and on the last Monday in October in
each year thereafter, each operator shall submit to the Department, a
summary report listing the number of new buses and used buses it has
purchased or leased during the preceding year, and how many buses in
each category are accessible. It shall also include the total number of
buses in the operator's fleet and the name, address, telephone number,
and contact person name for the operator.
(e) The information required to be submitted to the Department shall be
sent to the following address: Federal Motor Carrier Safety
Administration, Office of Data Analysis & Information System 400
7th Street, S.W., Washington, D.C. 20590.
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