Home/Transportation/Part 37 Regulations

This section contains amendments from September 28, 1998.

37.207 Discriminatory practices.

It shall be considered discrimination for any operator to--

(a) Deny transportation to passengers with disabilities, except as provided in Sec. 37.5(h);

(b) Use or request the use of persons other than the operator's employees (e.g., family members or traveling companions of a passenger with a disability, medical or public safety personnel) for routine boarding or other assistance to passengers with disabilities, unless the passenger requests or consents to assistance from such persons;

(c) Require or request a passenger with a disability to reschedule his or her trip, or travel at a time other than the time the passenger has requested, in order to receive transportation as required by this subpart;

(d) Fail to provide reservation services to passengers with disabilities equivalent to those provided other passengers; or

(e) Fail or refuse to comply with any applicable provision of this part.

Virginia Commonwealth University | www.dbtac.vcu.edu
National Institute on Disability and Rehabilitation Research (#H133A060087-01)
VCU DBTAC Coordination, Outreach and Research Center
1112 East Clay Street| P.O. Box 980330 | Richmond, Virginia 23298-0330
Phone: (804)827-0917 | Fax: (804) 828- 828-1321
This website is maintained by the VCU DBTAC Coordination, Outreach and Research Center.
The VCU DBTAC Coordination, Outreach and Research Center does not provide ADA technical assistance.
For ADA technical assistance, contact your local Center at 800-949-4232.
About this site.